Shipping

FOR URGENT DELIVERIES PLEASE CONTACT US DIRECTLY. 

New Zealand:

FREE Courier on orders over $100NZD. 

$8NZD ($11rural) postage & handling on orders under $100NZD.

(These rates exclude dolls houses/prams and fairy wings)

Tracked courier 1-3 business days (non rural) 3-5 business days (rural) once dispatched. 

Please note we do not ship to PO Boxes so please provide a physical address during checkout.

Australia: 

FREE tracked postage on orders over $170NZD.

$13NZD un tracked postage & handling on orders under $170NZD.

$18NZD tracked postage & handling on orders under $170NZD.

Tracked / Un tracked postage 1-2 weeks once dispatched.

$36NZD international courier & handling on orders under $150NZD. 2-6 days once dispatched. 

United States / Canada / Hong Kong:

FREE tracked postage on orders over $200NZD.  (Please note we do not offer FREE postage on SALE items) 

$25NZD un tracked postage & handling on orders under $200NZD.

$35NZD tracked postage & handling on orders under $200NZD.

Tracked / Un tracked postage 1-2 weeks once dispatched.

$60NZD international courier & handling on orders under $200NZD. 2-6 days once dispatched. 

If your selected area does not come up with a shipping option. Please contact us. 

International deliveries:

For purchases outside of New Zealand you may be required to pay duty tax on your orders.

Please ensure you are aware of the possible charges you may incur in order to release your goods.

We do not offer refunds if you refuse the package due to customs charges. 

Standard non tracked parcels are covered by NZ POST if lost or damaged.

Dispatch times:

We aim to dispatch your order within 2 business day. During new releases, restock and sales, this may take up to 7 business days.