Terms and conditions


Processing times. 

We aim to ship goods within 2 business days of receiving your order. 

Orders made during new releases, restocks or sales can take upto 7 business days longer to be dispatched. 

Please contact us before placing an order if you require URGENT delivery.



Your privacy is very important to us. The information you share with us is specifically used to deliver your products to you safe and securely. We will not under any circumstances share your information with any other party, unless you have authorized us to do so. 

Cancellation Policy.

Once an order has been made, this cannot be cancelled so please take care when making your selection.

Prices and Currency.

All prices are in NZD and include GST.


If you wish to send something back, please send us an email with your order number.

We do not offer refunds but we are happy to exchange or give a store credit. 

We do not offer returns on sale items. 

Items must be returned within 15 days.

Items must be undamaged, unworn, unwashed, odour free and in unused condition.

Cost of shipping the returned item back is the buyers responsibility. 

Returned goods must include a tracking number. 



Discount is not valid for New Release, Mystery bags and some sale items.